Explore our Frequently Asked Questions

FAQ

Frequently Asked

Due to seasonality shipping maybe slightly delayed during the holidays. For Ontario, Manitoba and Quebec please allow for up to 1-3 days for shipping. Nationwide up to 3-8 days.

If your order is submitted before noon EST, it will be shipped the same day. Orders processed after 12pm will be shipped the next business day, following standard shipping timelines.

Currently, our hot sauce love is reserved for Canada. Fear not, though – we’re cooking up plans to spice up the world! Keep an eye out for updates on international shipping; we’re eager to reach hot sauce enthusiasts globally.

Yes, we have a satisfaction guarantee. If you’re not happy with your purchase, please refer to our return policy for details on how to initiate a return or exchange.

Once your order is shipped, you will receive a tracking number via email. Use this number on our website to monitor the status and location of your package.

Yes, if you spend $35 or more, you qualify for free shipping.

Our hot sauces are crafted with a perfect blend of hand-selected peppers, spices, and artisanal techniques, ensuring a distinctive flavor profile that sets us apart.

Yes, all of our hot sauces are gluten-free and vegan, making them suitable for a wide range of dietary preferences.

We offer a variety of spice levels, from mild to extra hot, catering to different heat preferences. Our labeling provides a clear indication of each sauce’s spiciness.

Our peppers are carefully sourced from the vibrant Caribbean region to ensure exceptional quality and flavor.

Absolutely! Our hot sauces are versatile and can enhance the flavor of various dishes. Check out our recipe section for inspiration and cooking tips.

No, we take pride in creating hot sauces without artificial preservatives. Our focus is on delivering a pure and natural taste experience.

Certainly! Explore our gift sets, perfect for hot sauce enthusiasts or as a unique present for any occasion. Customization options are also available.

Yes, we offer discounts for bulk orders. Contact our customer support for information on wholesale pricing and opportunities.

Chetty’s has been a trusted presence in the marketplace for 18 years.

Our products have a shelf life of 2 years for Original, Garlic, and Lime, and 1 year for the Pineapple and Mango, ensuring long-lasting quality and freshness.

Our products are proudly manufactured in Keswick, Ontario, maintaining a commitment to local craftsmanship.

Chetty’s products are available at various locations, including: – Bruno’s Fine Foods in Richmond Hill, ON – Fiesta Farms in Toronto, ON – Queensway Market in Keswick, ON – Happy Mango in Barrie, ON – P&F Meats in Markham, ON – Home Hardware in Newmarket, ON – Sunset Grill in Keswick, ONFeel free to visit these establishments to discover and purchase our flavorful hot sauces.

Don’t be worried, our extreme sauces will return one day, with the rapid expansion of our business we are securing and solidifying our supply chain so that we can serve you better.

Office, Production, Retail

1035 Metro Rd. N
Keswick, Ontario L4P3E9

Phone & Hours

1-800-479-8547
Mon-Fri: 10am-5pm

Chetty’s Inc Ⓒ 2005 – 2024

Established In 2005, Chetty’s Hot Sauce Became One Of The Original Hot Sauce Companies In All Of Canada. After Nearly Two Decades, Chetty’s Hot Sauce Still Remains As One Of The Top Selling Hot Sauces In All Of Canada.